Terms & Conditions

Shipping

Country Delivery time once shipment
confirmation received
 Flat rate
Australia 2-6 business days $2.50
China 7 business days $6.00
Indonesia 7 business days $6.00
Japan 7 business days $6.00
New Zealand 7 business days $5.50
United Kingdom
8 business days  $9.00
United States 6 business days $9.00

 

Payment options

Hush. orders can be paid for by credit card or PayPal.

Returns & refunds

We want all our Hush. customers to be happy. If you are unhappy with your order, please let us know why!

You may return your purchase for a refund or exchange within 10 days of receiving your order, provided the goods are unopened and unused. Please contact us at hush4her@gmail.com or use the form on our Contact page to discuss your return request.

Please note postage costs will not be refunded for the initial order or costs incurred returning the item to us. If the goods are faulty or were sent to you in error we will reimburse you for any postage costs you incur returning the item/s back to us. Without exception, we will not accept returns on open or used items, unless the item is faulty.

Privacy

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

We value your privacy and your details will never be shared with anybody! We will only use your contact information to contact you directly about your order if required.

Email marketing

With your permission, we may send you emails about our store, new products and other updates. You will only be added to our Mailing List if you opt in on our website, and you are free to unsubscribe at any time. Your email address will never be shared or sold, or used for any other purpose than to receive our mail outs.
 
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like email marketing, we will ask you directly for your expressed consent. You will only be added to our Mailing List if you have opted in on our website.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at hush4her@gmail.com or by using the form on our Contact page.

You can unsubscribe from our mailing list by using one of the contact methods above, or by selecting the Unsubscribe option on a promotional email you have received from us.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Securiy

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional

storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

Changes to these Terms & Conditions

We reserve the right to modify our Terms & Conditions at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to our Terms & conditions, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Questions & contact information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at hush4her@gmail.com or through the form on our Contact page.